FAQS ABOUT HIRING A VW CAMPERVAN

You can read about our Covid-19 Cancellation Policy here

Probably! We do allow well-behaved dogs but only a single labrador sized or two Westie sized, in our pet-friendly campervans but an additional charge is applicable to cover the extra cost for a deep clean. Please see our Campervan Holiday Extras page for more details. Oh and the dog stays downstairs please, no dogs in the pop-top….yes we were surprised too!

You must certainly can. We have ample parking at our location and you are welcome to leave a single vehicle with us whilst you are out adventuring. The vehicle will be off the public highway, behind a locked gate and out of sight from the general public. Please note that customers leave their vehicles with us solely at their own risk.

What makes us different? You mean apart from being the only renter to have a genuine and cool two-tone VW California Ocean to hire within 50 miles? ? As a small family owned and run business, when you hire your VW campervan we will treat your booking as a holiday reservation and not a car rental. As such we charge per night and not per day like our competitors do. This means you effectively get an extra days use when you book with us. Because we know this is YOUR holiday it’s important to us to provide you a stress-free and personal service.

Documents

We will need to see each drivers’ full license (showing your current address), plus two of the following; utilities bills, credit card or bank account statement, council tax bill, self assessment tax bill. Which are less than 3 months old and address that matches your license. For UK drivers only we will also need to run a DVLA check on your license, for which you will need your National Insurance number. If you would rather not bring this along you can generate a ‘check code’ on the DVLA website (https://www.gov.uk/view-driving-licence) which you will need to share with us. Overseas licence holders, we will need to see your licence and passport.
Please note: we cannot hire the vehicle without these applicable documents so please ensure you have these organised to avoid disappointment.

Personal items

All you need to bring are towels, bedding, clothes and food. Pillows, sleeping bags or duvets appropiate for the time of year are recommended. We recommend soft bags rather then rigid suitcases to maximise the storage area of the California.

Included within the hire of your VW California campervan is; fully comprehensive insurance for the driver, unlimited mileage, 1 bottle of camping gas, mains hook up lead, cooking equipment, crockery, cutlery and an outdoor table and chairs so you can enjoy the sunshine. All you need to bring are towels, bedding, clothes and food.
The van will come with at least a half of a tank of diesel, just bring it back with the same amount at the end of your holiday please.

Comprehensive Insurance
VW Assist – Breakdown and roadside assistance
Unlimited mileage (Ocean model only)
Mains hook-up cable
Gas bottle (Ocean models) – One refill is included free of charge, subsequent refills are to be purchased locally.
Gas bottle (Grand models) – A full 6KG gas bottle is provided. Any refills are at the hirer’s own expense.
Outside table and chairs
Crockery – Plates, Cups, Bowl, Glasses, Mugs etc
Cutlery- Knives Forks Spoons, Sharp Knifes
Tin opener, bottle opener and corkscrew
Whistling Kettle
Washing up bowl
Washing up liquid, sponge/cloth
Tea Towels
Frying Pan and Saucepans
Cooking utensils
Colander
Cheese grater
Scissors
Chopping Board
Separate single ring camping stove + spare canister – to allow you to enjoy cooking under the awning
As part of your hire package, you will also find a copy of the Brit Stops book which has listings of pubs around the British Isles that allow you to stay overnight in your VW campervan on their premises, all completely safe and free. It’s considered a common courtesy to sample some food and drink at the place you chose to spend the night but it isn’t mandatory. Having used the Brit Stops service myself, I can personally vouch for this excellent scheme.

Of course! There is quite a lot to learn about these amazing vehicles. You can become more familiar with the California by watching these videos.

You can book your California experience in a number of ways. You can email, text us, book online, use the chat feature or simply call us. I know how frustrating it can be when you just want to speak to a person to talk things over, so we will happily discuss your booking requirements over the phone.

A security deposit of £1,000 is required, we will normally pre-authorise this on the same card you made the booking with, 2 days before collection. The authorisation will expire 7 days after the Campervan return unless there is damage to the vehicle, its contents or any extra equipment you hire from us